Privacy policy
Last update: [20.06.2024]
This Privacy Policy describes how Toy Ball Toss ™ (the Site, we, us, or our) collects, uses, and discloses your personal information when you www.toyballtoss.com (the Site), use our services or make a purchase from or otherwise communicate with us through it (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
In order to provide the Services, we have collected and aggregated personal information about you over the past 12 months from various sources set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you submit directly to us through our Services may include:
Basic contact information such as your name, address, telephone number, e-mail.
Order information such as your name, billing address, delivery address, payment confirmation, e-mail address, telephone number.
Account information such as your username, password, security questions.
Shopping information such as the products you have viewed, added to your basket or added to your wish list.
Customer support information, such as information you choose to include when contacting us when sending a message through our Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do so. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors who collect your payment information (e.g. bank account, credit or debit card details, billing address) to fulfil your orders and provide the products or services you have requested, to fulfil our contract with you. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third party libraries and cookies.
All information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. See the Third Party Websites and Links section below for more information.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with Services to fulfil our contract with you, including to process your payments, fulfil your orders, send notifications regarding your account, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes; for example, to send marketing, advertising and promotional communications via email, text message or postal mail, and to display advertisements for products or services to you. This may include using your personal information to better personalise the Services and advertisements on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with others. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests to respond to you, to provide you with effective services and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, visit https://www.shopify.com/legal/cookies. We use Cookies to strengthen and improve our Site and Services (including remembering your actions and preferences), to run analytics and to better understand users' interaction with the Services (in our legitimate interests to manage, improve and optimise the Services). We may also allow third parties and service providers to use Cookies on our Site so that we can better tailor services, products and advertisements on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may adversely affect your user experience and may cause some Services, including certain features and general functionality, to function incorrectly or no longer be available. In addition, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
With business and marketing partners, including Shopify, to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
With your consent, when you request, instruct us or otherwise authorise us to disclose certain information to third parties, such as to send you your products or your use of your social media widgets or login integrations.
With our partners or within our corporate group, in our legitimate interests to run a successful business. In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set out above in the "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" sections:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information for the purpose of extracting features about you.
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to post user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who has access to the information you choose to make available to others, and we cannot be sure that the parties with access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available or for the accuracy, use or misuse of information you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these sites, the accuracy, completeness or reliability of the information contained on these sites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, including, without limitation, for use by us or a third party. Our inclusion of such links does not imply any endorsement of the content on those platforms or their owners or operators, except as described in the Services.
Child Data
The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request deletion.
As of the Effective Date of this Privacy Policy, we do not know that we have actually "shared" or "sold" (as those terms are defined under applicable law) personal information of persons under the age of 16.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
We have "sold" and "shared" (as those terms are defined in applicable law) personal information during the previous 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Personal Information Category; Recipient Categories
Identifiers such as basic contact information and certain order and account information Business and marketing partners
Commercial information such as product or service purchases and shopping information Business and marketing partners
Internet or other similar network activities such as Usage Data Business and marketing partners
User Generated Content
Security and Storage of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, the information you send to us may not be secure during transmission. We encourage you not to use unsecured channels to transmit sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to protect your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain circumstances, we may deny your request to the extent permitted by law.
Right of Access/Right to Information. You may have the right to request access to the personal information we hold about you, including details of the ways we use and share your information.
Right to Erasure. You may have the right to request that we delete the personal information we hold about you.
Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information. Withdrawal of Consent: Where we have relied on your consent to process your personal information, you may have the right to withdraw that consent.
Objection: If we refuse to process your request, you may have the right to appeal our decision. You can do this by responding directly to our refusal.
Managing Communication Preferences: We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you cancel, we may continue to send you non-promotional emails, such as about your account or orders you have placed.
You may exercise any of these rights by contacting us at the locations indicated on our Site or by using the contact details provided below.
We will not discriminate against you for exercising any of these rights. Before providing a substantive response to your request, we may need to collect information from you, such as your email address or account information, to verify your identity. In accordance with applicable law, you may appoint an authorised agent to make a request on your behalf to exercise your rights. Before we accept such a request from an agent, we will require the agent to provide evidence that you have authorised them to act on your behalf and you may need to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or you may lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside of the country where you live, including the United States. Your personal information is also processed by staff and third party service providers and partners in those countries.
If we transfer your personal information outside Europe, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country identified as providing an adequate level of protection.
Contact us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call 0551 250 38 01 or email us at homezonewcontact@gmail.com or contact us at Adalet mah. Manas Bulv. No:39 Interior door 3408 Folkart Towers B TOWER - BAYRAKLI / İZMİR